What are you looking for? Patients Debt Collection Protection ActReport Insurance Fraud in New MexicoInsurance TypesTitle InsuranceHomeowners InsuranceCondo InsuranceRenters InsuranceAuto InsuranceHealth InsuranceManaged Health Care ReviewGrievance Procedures RulesWhat Consumers need to know about Surprise BillingIndependent Review OrganizationBilling ExamplesHealthcare Provider ArrangementsMultiple Employer Welfare Arrangement (MEWA)Life InsuranceOther Types of Health InsuranceStay Ready for Disasters!FloodWildfireWind & HailWinter Storm Resources IRO Application Form Memorandum of Understanding Grievance Procedure Rules OSI Events Calendar View our calendar of events Letter to IRO Dear Independent Review Organization: The New Mexico Office of Superintendent of Insurance (OSI) is seeking applications from Independent Review Organizations (IROs) interested in participating in New Mexico’s health insurance external grievance process. The online IRO Application, copies of the IRO Application Form, the Memorandum of Understanding that selected IROs must enter into with the OSI, and the rules related to the New Mexico grievance procedures can all be found on our website in the section Grievance Procedure Rules. We strongly encourage interested IROs to review the applicable documents and apply to be part of this important program. Applications will be accepted on an ongoing basis. Completed applications can be submitted online or should be mailed to: Office of Superintendent of Insurance Managed Health Care Bureau Attn: Margaret Pena Interested organizations may contact Margaret Pena directly at (505) 470-5457. Interested organizations may contact Jessica Baker directly at (505) 827-3811 if there are any questions. Thank you for your interest. PDF Version of Letter
March 19, 2026 Bulletins REPEAL OF BULLETIN NO. 2021-026 BULLETIN 2026-006: Bulletin No. 2021-026 is hereby repealed. The process for enrollment reporting will be communicated to carriers through electronic mail and via the Office of Superintendent of Insurance website at: https://www.osi.state.nm.us/en/insurance-professionals/life-and-health-division/ For additional information about this repeal please contact the Life and Health Division at: life.health@osi.nm.gov ISSUED this 19th day of March, 2026. REPEAL OF BULLETIN […] Read More
January 30, 2026 Bulletins REPEAL OF BULLETIN NO. 2023-009 BULLETIN 2026-004: Repeal Note: This bulletin hereby repeals Bulletin No. 2023-009 issued on April 6, 2023. ISSUED this 27 day of January, 2026. REPEAL OF BULLETIN NO. 2023-009 Read More
