What are you looking for? Patients Debt Collection Protection ActReport Insurance Fraud in New MexicoInsurance TypesTitle InsuranceHomeowners InsuranceCondo InsuranceRenters InsuranceAuto InsuranceHealth InsuranceManaged Health Care ReviewGrievance Procedures RulesWhat Consumers need to know about Surprise BillingIndependent Review OrganizationBilling ExamplesHealthcare Provider ArrangementsMultiple Employer Welfare Arrangement (MEWA)Life InsuranceOther Types of Health InsuranceStay Ready for Disasters!FloodWildfireWind & HailWinter Storm Resources Read the Law: Patients’ Debt Collection Protection Act Read OSI’s Rules: Title 13 Chapter 10 Part 39 Access Indigency Tool – English Access Indigency Tool – Spanish OSI Events Calendar View our calendar of events Starting July 1, 2021, New Mexico law protects low-income people from medical debt collection. The law is called the Patient’s Debt Collection Protection Act. Debt collection can be selling the debt to a third party, and it can be filing a lawsuit against the patient. Debt collection also can be placing a lien on the patient’s property or garnishing wages. If you are low-income, medical providers cannot take certain debt collection actions against you. Low-income also is called “indigent.” Under New Mexico law, “indigent” means your household income is at or below 200% of the federal poverty guidelines. You can ask your medical provider or the debt collector to decide if you are indigent. You can also check the federal income guidelines to see if you may qualify. See the Debt Collection Notice below to learn more about your rights. You can fill out the “OSI Attestation of Indigency Form” to claim indigency. Consumer Resources OSI Attestation of Indigency Form – English OSI Attestation of Indigency Form – Spanish OSI Instructions for Attestation of Indigency Form – English OSI Instructions for Attestation of Indigency Form – Spanish Debt Collection Notice
April 9, 2026 Bulletins CLARIFICATION OF THE AMENDED ORDER FOR REVIEW OF PREMIUM RATES OF COMMERCIAL MEDICAL PROFESSIONAL LIABILITY INSURANCE CARRIERS IN CASE NO. 2026-088 BULLETIN 2026-009: On March 19, 2026, the Superintendent issued the referenced Amended Order because of the significant changes made to the Medical Malpractice Act. The Superintendent anticipates that the significant changes made to the Medical Malpractice Act should result in less costly premiums for medical professional liability insurance coverage. To satisfy the requirements of the Amended Order […] Read More
March 18, 2026 Bulletins NOTICES REGARDING UNFAVORABLE CHANGES TO PUBLIC PROTECTION CLASSIFICATIONS AS REQUIRED BY INSURANCE CODE §59A-18-33, NMSA 1978 BULLETIN 2026-005: This Bulletin is issued as required by general OSI Bulletin No. 2024-022, except that the requirement in Bulletin 2024-022 that insurers must notify the PPC rating/advisory organization that notice was provided is waived for this Bulletin. The OSI has been notified by ISO, a rating/advisory organization, about a recent Public Protection Classification (PPC) survey involving […] Read More