What are you looking for? Patients Debt Collection Protection ActReport Insurance Fraud in New MexicoInsurance TypesTitle InsuranceHomeowners InsuranceCondo InsuranceRenters InsuranceAuto InsuranceHealth InsuranceManaged Health Care ReviewGrievance Procedures RulesWhat Consumers need to know about Surprise BillingIndependent Review OrganizationBilling ExamplesHealthcare Provider ArrangementsMultiple Employer Welfare Arrangement (MEWA)Life InsuranceOther Types of Health InsuranceStay Ready for Disasters!FloodWildfireWind & HailWinter Storm Resources Read the Law: Patients’ Debt Collection Protection Act Read OSI’s Rules: Title 13 Chapter 10 Part 39 Access Indigency Tool – English Access Indigency Tool – Spanish OSI Events Calendar View our calendar of events Starting July 1, 2021, New Mexico law protects low-income people from medical debt collection. The law is called the Patient’s Debt Collection Protection Act. Debt collection can be selling the debt to a third party, and it can be filing a lawsuit against the patient. Debt collection also can be placing a lien on the patient’s property or garnishing wages. If you are low-income, medical providers cannot take certain debt collection actions against you. Low-income also is called “indigent.” Under New Mexico law, “indigent” means your household income is at or below 200% of the federal poverty guidelines. You can ask your medical provider or the debt collector to decide if you are indigent. You can also check the federal income guidelines to see if you may qualify. See the Debt Collection Notice below to learn more about your rights. You can fill out the “OSI Attestation of Indigency Form” to claim indigency. Consumer Resources OSI Attestation of Indigency Form – English OSI Attestation of Indigency Form – Spanish OSI Instructions for Attestation of Indigency Form – English OSI Instructions for Attestation of Indigency Form – Spanish Debt Collection Notice
June 12, 2026 Announcements NOTICE OF PRESCRIPTION DRUG PRICE TRANSPARENCY ANNUAL MEETING The Office of the Superintendent of Insurance will hold its annual public meeting to present and discuss the findings and recommendations contained in the 2025 Prescription Drug Price Transparency legislative report. The purpose of this meeting is to inform the public of the report’s contents and to provide an opportunity for public comments and questions. […] Read More
May 21, 2026 News Releases SPRING AND SUMMER SAFETY TIPS TO REMEMBER DURING WILDFIRE AWARENESS MONTH Contact: Elouisa Tyler, Consumer Assistance Bureau ChiefEmail: Elouisa.Tyler@osi.nm.gov SANTA FE, N.M. – As New Mexicans head outdoors to enjoy warmer weather, the Office of the Superintendent of Insurance (OSI) is reminding residents to stay mindful of how small actions can make a big difference in preventing devastating fires. OSI is reminding New Mexico residents to […] Read More