Privacy & Cookie Policy

OSI Web Systems Privacy Policy & Legal Notices

This privacy statement was last changed on January 16st, 2025, and applies to visitors of New Mexico’s Office of the Superintendent of Insurance websites and web systems.

In this privacy statement, we explain what we do with the data we obtain about you during site visits, subscriptions, and registrations. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

• We clearly state the purposes for which we process personal data. We do this by means of this privacy statement.
• We aim to limit our collection of personal data to only the personal data required for legitimate purposes.
• We first request your explicit consent to process your personal data in cases requiring your consent.
• We take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf.
• We respect your right to access your personal data or have it corrected or deleted at your request.

Information we collect

We collect information from you when you register on our sites, subscribe to our newsletter or fill out a form.

• Your name, email address, street address, or other contact information
• Information you post on our websites or submit through emailed forms
• Information about the browser you use to access our sites, which pages or resources you request, which site you originated from, your type of browser, network address, operating system, device type, etc.

How we collect information

• Directly from you if you sign up for newsletters, register, post on our site, ask us a question, etc.
• In log files which record technical information about your requests for information, such as the time the request was made and what resources were requested
• Through third party web traffic analytics tools

Use of collected information

Any of the information we collect from you may be used in the following ways:

• To respond to your requests
• For security purposes
• For transactional communications
• For the purpose of fraud detection and prevention
• In accordance with the New Mexico Inspection of Public Records Act (“IPRA”)
• As otherwise required by law

Protection of information

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

We offer the use of secure servers. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology (https) and then stored in the OSI systems only to be accessible by those authorized with special access rights to such systems and the requirement to keep the information confidential.

Use of Cookies

Cookies are small files that a site or its service provider transfers to your computer’s storage through your Web browser (if you allow). Cookies enables the sites or service providers systems to recognize your browser and capture and remember certain information to improve the service and user experience.

We use cookies to understand and save your preferences for future visits as applicable and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

For complete information regarding cookies please review the section “Cookie Policy” below.

Disclosure of information to outside parties

The Office of the Superintendent of Insurance will never sell your personal information. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.

We may share the information we collect:

• With our technology partners in order to improve services, diagnose problems, or address issues as long as those parties agree to keep this information confidential.
• We may also release your information, when we believe release is appropriate, to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.
• In accordance with the New Mexico Inspection of Public Records Act (“IPRA”)

Non-personally identifiable visitor information may be provided to other parties for analytical, monitoring, or other uses.

Third party links

Occasionally, at our discretion, we may include links to other websites on the OSI website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our websites and web systems and does not pertain to information collected my OSI via other means.

Your Consent

By using our sites and systems, you consent to our websites privacy policy.

Changes to our Privacy Policy

If we decide to adjust our privacy policy, we will post those changes on this page. 

Contacting Us

If you have questions regarding this privacy policy, you may contact the OSI IT Division.

USPS Mailing Address:
Office of Superintendent of Insurance
P.O. Box 1689
Santa Fe, NM 87504-1689
USA
855.427.5674

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New Mexico Office of Superintendent of Insurance Cookie Policy

This website is operated by the New Mexico Office of the Superintendent of Insurance (OSI), a New Mexico State Government Agency, located in Santa Fe, New Mexico, USA. This policy describes how and when we use cookies on our websites and web systems. This policy does not apply to the privacy practices of third-party websites which may be linked to our website.

Cookies

Cookies are small text files which are downloaded to your browser when you visit a website. Web pages might contain elements from multiple web domains, so when you visit sites owned and operated by OSI, your browser may receive cookies from several sources. This includes third parties that we have hired to provide services on our behalf, such as site analytics.

As described in our Privacy Policy above, we use cookies and other technologies to ensure visitors to our website have the best possible experience. By continuing to visit or use our services, you are agreeing to the use of the cookies and similar technologies for the purposes we describe in this policy. Some examples are listed below. This list is not meant to be exhaustive but rather illustrative of the types of cookies we use and the purposes for which we use them.

• Necessary Cookies
  These cookies are essential to enabling your use of our website and its features. Without these cookies, services we would provide (such as permitting logging into the service) cannot be provided.
• Functionality Cookies
  These cookies improve your experience by enabling personalization (like remembering language and region)
• Analytics/Performance Cookies
  These cookies help us learn how well our website and services are performing. We use these cookies to understand, improve, and research our services available via our website.

Managing and Deleting Cookies

Cookies can be monitored and deleted from your browser. Since browsers create and store cookies, they are also the most direct way to access, manage, and delete cookies.

Please be advised that if you disable all cookies, certain portions of our website and web systems may not work properly since certain necessary cookies and functionality cookies will be disabled.