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      The Consumer Assistance Bureau assists consumers who are having difficulty with an insurance issue. Consumers may submit complaints involving insurance companies concerning the issuance or cancellation of policies and the processing of claims.

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      Producers are key resources for New Mexicans looking for quality insurance products. Whether you're looking to get licensed, renew your license, or complying with educational requirements, you may find the information and forms you need for Producers right here.

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      OSI works to ensure that New Mexicans have access to the insurance they need to provide economic security. OSI enforces laws passed by the state legislature and follows federal rules, licenses insurers, reviews and approves rate filings, and takes enforcement actions when laws are violated.

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      OSI works to ensure that New Mexicans have access to the insurance they need to provide economic security. OSI enforces laws passed by the state legislature and follows federal rules, licenses insurers, reviews and approves rate filings, and takes enforcement actions when laws are violated.

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  • Consumer Assistance , submenu

    Consumer Assistance

    The Consumer Assistance Bureau assists consumers who are having difficulty with an insurance issue. Consumers may submit complaints involving insurance companies concerning the issuance or cancellation of policies and the processing of claims.

    • Consumer Assistance
    • Glossary of Insurance Terms
    • Look up a licensee or Find an Insurance Company
    • File a Complaint
    • Report Insurance Fraud
    • Find a Life Insurance Policy
  • Insurance Professionals , submenu

    Insurance Professionals

    Producers are key resources for New Mexicans looking for quality insurance products. Whether you're looking to get licensed, renew your license, or complying with educational requirements, you may find the information and forms you need for Producers right here.

    • Insurance Professionals
    • Individuals and Agencies
    • Company Licensing
    • Financial Regulation
    • Life and Health
    • Property and Casualty
    • Fraud Assessments
    • Individual/Business/Company License Lookup
  • Legal Information , submenu

    Legal Information

    OSI works to ensure that New Mexicans have access to the insurance they need to provide economic security. OSI enforces laws passed by the state legislature and follows federal rules, licenses insurers, reviews and approves rate filings, and takes enforcement actions when laws are violated.

    • Legal Information
    • Rulemaking
    • Enforcements & eDocket
    • IPRA
    • Service of Process
    • OSI Privacy & Cookie Policy
  • About OSI , submenu

    About OSI

    OSI works to ensure that New Mexicans have access to the insurance they need to provide economic security. OSI enforces laws passed by the state legislature and follows federal rules, licenses insurers, reviews and approves rate filings, and takes enforcement actions when laws are violated.

    • Mission & Vision Statement
    • About the Superintendent
    • Divisions
    • Nominating Committee
    • Newsroom & Announcements
    • Contact Us
    • Careers with OSI
    • Newsletter Signup
    • OSI Events
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    Get the latest information about rule changes, legislation, industry information and consumer news.

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File a Complaint

Have an insurance issue or complaint? We can help you with your complaint against insurance companies, agents, and adjusters operating within New Mexico.

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OSI Events Calendar

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April 11, 2016 Bulletins

Requirements for rate and form & rate filing submissions

BULLETIN 2016-009: Requirements for rate and form & rate filing submissions Bulletin 2016-009

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March 30, 2016 Bulletins

Revised rates for the Patients Compensation Fund

BULLETIN 2016-008: Revised rates for the Patients Compensation Fund Bulletin 2016-008

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March 21, 2016 Bulletins

Adjustment of presumptively acceptable credit life insurance and credit card accident and health insurance premium rates

BULLETIN 2016-007: Adjustment of presumptively acceptable credit life insurance and credit card accident and health insurance premium rates Bulletin 2016-007

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March 16, 2016 Bulletins

Defense costs within limits of EPLI policies

BULLETIN 2016-006: Defense costs within limits of EPLI policies Bulletin 2016-006

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March 9, 2016 Bulletins

Revised effective date for grievance procedures

BULLETIN 2016-005: Revised effective date for grievance procedures Bulletin 2016-005

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February 29, 2016 Bulletins

Regarding certain title insurance administrative rules effective March 1, 2016

BULLETIN 2016-004: Regarding certain title insurance administrative rules effective March 1, 2016 Bulletin 2016-004

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February 17, 2016 Bulletins

Interest rate applicable to unpaid claims 45 days after required proof of loss has been furnished

BULLETIN 2016-003: Interest rate applicable to unpaid claims 45 days after required proof of loss has been furnished Bulletin 2016-003

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February 2, 2016 Bulletins

Requirement for a summary of benefits and coverage (“SBC”)

BULLETIN 2016-002: Requirement for a summary of benefits and coverage (“SBC”) Bulletin 2016-002

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January 15, 2016 Bulletins

CONSUMER NOTIFICATION: Affordable care act data matching

BULLETIN 2016-001: CONSUMER NOTIFICATION: Affordable care act data matching Bulletin 2016-001

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December 22, 2015 Bulletins

Suspension of BULLETIN NO.2015-32

BULLETIN 2015-032: Suspension of BULLETIN NO.2015-32 Bulletin 2015-032

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Contact Us

855-427-5674

USPS Mailing Address Santa Fe: P.O. Box 1689, Santa Fe, NM 87504-1689

Santa Fe Non-USPS Deliveries:
1120 Paseo De Peralta,
Santa Fe, NM 87501

Address Albuquerque:
6200 Uptown Blvd NE #400,
Albuquerque, NM 87110

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