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      The Consumer Assistance Bureau assists consumers who are having difficulty with an insurance issue. Consumers may submit complaints involving insurance companies concerning the issuance or cancellation of policies and the processing of claims.

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  • Insurance Professionals , submenu
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      Producers are key resources for New Mexicans looking for quality insurance products. Whether you're looking to get licensed, renew your license, or complying with educational requirements, you may find the information and forms you need for Producers right here.

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  • Legal Information , submenu
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      OSI works to ensure that New Mexicans have access to the insurance they need to provide economic security. OSI enforces laws passed by the state legislature and follows federal rules, licenses insurers, reviews and approves rate filings, and takes enforcement actions when laws are violated.

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  • About OSI , submenu
      About OSI , back to main menu

      OSI works to ensure that New Mexicans have access to the insurance they need to provide economic security. OSI enforces laws passed by the state legislature and follows federal rules, licenses insurers, reviews and approves rate filings, and takes enforcement actions when laws are violated.

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  • Consumer Assistance , submenu

    Consumer Assistance

    The Consumer Assistance Bureau assists consumers who are having difficulty with an insurance issue. Consumers may submit complaints involving insurance companies concerning the issuance or cancellation of policies and the processing of claims.

    • Consumer Assistance
    • Glossary of Insurance Terms
    • Look up a licensee or Find an Insurance Company
    • File a Complaint
    • Report Insurance Fraud
    • Find a Life Insurance Policy
  • Insurance Professionals , submenu

    Insurance Professionals

    Producers are key resources for New Mexicans looking for quality insurance products. Whether you're looking to get licensed, renew your license, or complying with educational requirements, you may find the information and forms you need for Producers right here.

    • Insurance Professionals
    • Individuals and Agencies
    • Company Licensing
    • Financial Regulation
    • Life and Health
    • Property and Casualty
    • Fraud Assessments
    • Individual/Business/Company License Lookup
  • Legal Information , submenu

    Legal Information

    OSI works to ensure that New Mexicans have access to the insurance they need to provide economic security. OSI enforces laws passed by the state legislature and follows federal rules, licenses insurers, reviews and approves rate filings, and takes enforcement actions when laws are violated.

    • Legal Information
    • Rulemaking
    • Enforcements & eDocket
    • IPRA
    • Service of Process
    • OSI Privacy & Cookie Policy
  • About OSI , submenu

    About OSI

    OSI works to ensure that New Mexicans have access to the insurance they need to provide economic security. OSI enforces laws passed by the state legislature and follows federal rules, licenses insurers, reviews and approves rate filings, and takes enforcement actions when laws are violated.

    • Mission & Vision Statement
    • About the Superintendent
    • Divisions
    • Nominating Committee
    • Newsroom & Announcements
    • Contact Us
    • Careers with OSI
    • Newsletter Signup
    • OSI Events
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  • News - Bulletins

    Get the latest information about rule changes, legislation, industry information and consumer news.

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File a Complaint

Have an insurance issue or complaint? We can help you with your complaint against insurance companies, agents, and adjusters operating within New Mexico.

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OSI Events Calendar

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October 13, 2017 Bulletins

Requirement to bring non-complaint forms into compliance.

BULLETIN 2017-013: Requirement to bring non-complaint forms into compliance. Bulletin 2017-013

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August 25, 2017 Bulletins

Adjustment of Presumptively Acceptable Credit Life Insurance and Credit Accident and Health Insurance Premium Rates

BULLETIN 2017-012: Adjustment of Presumptively Acceptable Credit Life Insurance and Credit Accident and Health Insurance Premium Rates Bulletin 2017-012

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August 22, 2017 Bulletins

Types of Insurance Authorized Based on Type of Certificate

BULLETIN 2017-011: Types of Insurance Authorized Based on Type of Certificate Bulletin 2017-011

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August 9, 2017 Bulletins

Instructions for Applying for a License.

BULLETIN 2017-010: Instructions for Applying for a License. Bulletin 2017-010

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August 1, 2017 Bulletins

Escrow Compliance – Best Practices

BULLETIN 2017-008: Escrow Compliance – Best Practices Bulletin 2017-008

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July 31, 2017 Bulletins

Out-Of-Network Emergency Care and Cost-Sharing.

BULLETIN 2017-009: Out-Of-Network Emergency Care and Cost-Sharing. Bulletin 2017-009

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July 18, 2017 Bulletins

Payment of funds by electronic funds transfer

BULLETIN 2016-017: Payment of funds by electronic funds transfer Bulletin 2016-017

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June 16, 2017 Bulletins

Annual Rate and Form Filing Fees.

BULLETIN 2017-007: Annual Rate and Form Filing Fees. Bulletin 2017-007

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May 15, 2017 Bulletins

Catastrophe Declaration

BULLETIN 2017-006: Catastrophe Declaration. Bulletin 2017-006 (Updated)

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May 10, 2017 Bulletins

All insurance carriers that offering or seeking to offer medical stop-loss coverage.

BULLETIN 2017-005: All insurance carriers that offering or seeking to offer medical stop-loss coverage. Bulletin 2017-005

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855-427-5674

USPS Mailing Address Santa Fe: P.O. Box 1689, Santa Fe, NM 87504-1689

Santa Fe Non-USPS Deliveries:
1120 Paseo De Peralta,
Santa Fe, NM 87501

Address Albuquerque:
6200 Uptown Blvd NE #400,
Albuquerque, NM 87110

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