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      The Consumer Assistance Bureau assists consumers who are having difficulty with an insurance issue. Consumers may submit complaints involving insurance companies concerning the issuance or cancellation of policies and the processing of claims.

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      Producers are key resources for New Mexicans looking for quality insurance products. Whether you're looking to get licensed, renew your license, or complying with educational requirements, you may find the information and forms you need for Producers right here.

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      OSI works to ensure that New Mexicans have access to the insurance they need to provide economic security. OSI enforces laws passed by the state legislature and follows federal rules, licenses insurers, reviews and approves rate filings, and takes enforcement actions when laws are violated.

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      OSI works to ensure that New Mexicans have access to the insurance they need to provide economic security. OSI enforces laws passed by the state legislature and follows federal rules, licenses insurers, reviews and approves rate filings, and takes enforcement actions when laws are violated.

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  • Consumer Assistance , submenu

    Consumer Assistance

    The Consumer Assistance Bureau assists consumers who are having difficulty with an insurance issue. Consumers may submit complaints involving insurance companies concerning the issuance or cancellation of policies and the processing of claims.

    • Consumer Assistance
    • Glossary of Insurance Terms
    • Look up a licensee or Find an Insurance Company
    • File a Complaint
    • Report Insurance Fraud
    • Find a Life Insurance Policy
  • Insurance Professionals , submenu

    Insurance Professionals

    Producers are key resources for New Mexicans looking for quality insurance products. Whether you're looking to get licensed, renew your license, or complying with educational requirements, you may find the information and forms you need for Producers right here.

    • Insurance Professionals
    • Individuals and Agencies
    • Company Licensing
    • Financial Regulation
    • Life and Health
    • Property and Casualty
    • Fraud Assessments
    • Individual/Business/Company License Lookup
  • Legal Information , submenu

    Legal Information

    OSI works to ensure that New Mexicans have access to the insurance they need to provide economic security. OSI enforces laws passed by the state legislature and follows federal rules, licenses insurers, reviews and approves rate filings, and takes enforcement actions when laws are violated.

    • Legal Information
    • Rulemaking
    • Enforcements & eDocket
    • IPRA
    • Service of Process
    • OSI Privacy & Cookie Policy
  • About OSI , submenu

    About OSI

    OSI works to ensure that New Mexicans have access to the insurance they need to provide economic security. OSI enforces laws passed by the state legislature and follows federal rules, licenses insurers, reviews and approves rate filings, and takes enforcement actions when laws are violated.

    • Mission & Vision Statement
    • About the Superintendent
    • Divisions
    • Nominating Committee
    • Newsroom & Announcements
    • Contact Us
    • Careers with OSI
    • Newsletter Signup
    • OSI Events
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    Get the latest information about rule changes, legislation, industry information and consumer news.

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File a Complaint

Have an insurance issue or complaint? We can help you with your complaint against insurance companies, agents, and adjusters operating within New Mexico.

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OSI Events Calendar

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January 24, 2022 Announcements

How We Are Working For You

2022 Annual Report

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January 18, 2022 News Releases

NEW MEXICO’S SURPRISE BILLING PROTECTION ACT

NEW MEXICO’S SURPRISE BILLING PROTECTION ACT Press Release Surprise Billing Act

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January 17, 2022 Bulletins

ADJUSTMENT OF PRESUMPTIVELY ACCEPTABLE CREDIT LIFE INSURANCE AND CREDIT ACCIDENT AND HEALTH INSURANC

BULLETIN 2021-025: ADJUSTMENT OF PRESUMPTIVELY ACCEPTABLE CREDIT LIFE INSURANCE AND CREDIT ACCIDENT AND HEALTH INSURANCE PREMIUM RATES Bulletin 2021-025 Credit Life and Credit Accident

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January 7, 2022 News Releases

HEALTH INSURANCE ENROLLMENT DEADLINE IS JANUARY 15

HEALTH INSURANCE ENROLLMENT DEADLINE IS JANUARY 15 Press Release Enrollment Deadline

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January 4, 2022 News Releases

MEDICAL MALPRACTICE ACT/PATIENT’S COMPENSATION FUND MODIFICATION REPORT

MEDICAL MALPRACTICE ACT/PATIENT’S COMPENSATION FUND MODIFICATION REPORT Medical Malpractice Act/Patient’s Compensation Fund Modification Report

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January 3, 2022 Bulletins

RESCINDED BY BULLETIN 2024-018— RECISSION OF BULLETIN 2014-004 AND NEW CONFIDENTIAL TREATMENT REQUEST PROCESS

BULLETIN 2022-001: RECISSION OF BULLETIN 2014-004 AND NEW CONFIDENTIAL TREATMENT REQUEST PROCESS Bulletin 2022-001 – New Confidential Treatment Request Process

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December 21, 2021 Bulletins

REQUIRED ENDORSEMENT

BULLETIN 2021-029: REQUIRED ENDORSEMENT Bulletin-2021-029 Contraception Endorsement

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December 16, 2021 Bulletins

ADJUSTMENT OF PRESUMPTIVELY ACCEPTABLE CREDIT LIFE INSURANCE AND CREDIT ACCIDENT AND HEALTH INSURANC

BULLETIN 2021-028: ADJUSTMENT OF PRESUMPTIVELY ACCEPTABLE CREDIT LIFE INSURANCE AND CREDIT ACCIDENT AND HEALTH INSURANCE PREMIUM RATES 2021-0028 Bulletin CREDIT LIFE AND CREDIT ACCIDENT AND HEALTH INSURERS

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December 15, 2021 News Releases

ALL INSURERS LICENSED TO SELL HEALTH INSURANCE IN NEW MEXICO

ALL INSURERS LICENSED TO SELL HEALTH INSURANCE IN NEW MEXICO Notice SB317 Communications

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December 15, 2021 Bulletins

REPEALED- PROCESS FOR OBTAINING OSI APPROVAL OF ALTERNATIVE PRIOR AUTHORIZATION REQUEST FORM- SEE BULLETIN 2025-001

BULLETIN 2021-027: PROCESS FOR OBTAINING OSI APPROVAL OF ALTERNATIVE PRIOR AUTHORIZATION REQUEST FORM Bulletin 2021-027 Alternative Prior Authorization Request Form

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855-427-5674

USPS Mailing Address Santa Fe: P.O. Box 1689, Santa Fe, NM 87504-1689

Santa Fe Non-USPS Deliveries:
1120 Paseo De Peralta,
Santa Fe, NM 87501

Address Albuquerque:
6200 Uptown Blvd NE #400,
Albuquerque, NM 87110

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