The Office of Superintendent of Insurance is aware of the February 21, 2024, cyberattack on Change Healthcare, which has impacted health care operations nationwide. Though some entities have voluntarily notified the OSI of how this is impacting New Mexico residents, the responses received have not provided an accurate scope of the impact of this attack.

Pursuant to the Superintendent’s authority under NMSA § 59A-4-3, which authorizes the OSI to  “direct an inquiry to any person subject to supervision under the Insurance Code,” the OSI is requesting that the major medical carriers and pharmacy benefit managers licensed to operate in New Mexico provide the following information, via email to Cass.Brulotte@osi.nm.gov and Viara.Ianakieva@osi.nm.gov within seven (7) days.