Bulletins
2/3/2023, 12:00:00 AM

TIMELINESS AND COMPLETENESS OF CORRESPONDENCE RELATED TO MEMBER GRIEVANCES

This Bulletin is issued to improve the processes required by the Member Grievance Rule, 13.10.17 NMAC, and to remind insurers of their obligations under that Rule. Specifically, that insurers must timely provide complete documents and responses to the OSI Managed Health Care Bureau (MHCB).