Criminal Division

Criminal Division

The Office of Superintendent of Insurance, Criminal Division is a statewide investigative and prosecutorial office created by the Legislature in 1998 to combat the problem of insurance fraud and with the newly appointed auto theft authority the deterrence of auto theft in our State. The Division is committed to upholding the law within every facet of the insurance business in our state and is working with consumers, insurance companies, insurance agents, professional insurance groups, and all law enforcement agencies, including taking anonymous tips from crime stoppers. The division collaborates with state, local and federal law enforcement and regulatory agencies in these efforts.

Anti-fraud Plan Requirement

Pursuant to § 59A-16C-10 NMSA 1978, every insurer doing business in New Mexico that has reported ten million dollars or more in direct written premiums during the previous calendar year is required to establish, prepare, implement and submit to the Superintendent of Insurance an anti-fraud plan no later than July 1st of each year.

Copies of plans should be submitted to:

The Criminal Division is made up of the following branches:

  • Insurance Fraud Bureau
  • New Mexico Auto Theft Prevention Authority
  • New Mexico Arson Taskforce
  • Public Outreach (VIN Etching Event/Training)
Insurance Fraud Report

Liability of the Reporting Person


NMSA 1978, 59A-16C-7 (1998) (The New Mexico Insurance Fraud Act) states in part that a person shall not be subject to liability by virtue of reporting or furnishing, orally or in writing, information concerning suspected, anticipated or completed insurance fraud acts, except when the person intentionally communicates false information he actually believes to be false, when the report or information is provided to the Superintendent or Insurance Division or agents or employees, any law enforcement agency, anti-fraud unit of an insurer, or any other organization established to detect and prevent insurance fraud.


Click here to file a complaint!

Click here to submit Agent Complaint/Commendation Form.

NICB Adds Texting Capability to Report Fraud

DES PLAINES, Ill., Nov. 23 /PRNewswire-USNewswire/ — The National Insurance Crime Bureau (NICB) is extending its outreach to the over 246 million cell phone users in the United States by offering the TIP411 text-based fraud reporting system to the American public.

TIP411 allows anyone with text messaging capabilities to text their anonymous tips related to insurance fraud or vehicle thefts directly to NICB. This will supplement our existing 1-800-TEL-NICB phone tip program and our website tip system. NICB receives over 300 tips a month through our current systems.

To send a text tip, cell phone users text the keyword “FRAUD” to TIP411 (847411) to submit their tips.

Why TIP411?

  • Over 246 million people in the U.S. have cell phones (2008) and it’s growing quickly.
  • It’s 100 percent anonymous (tipsters may provide their information if they choose, but it is not required).
  • Messages can be responded to in real time creating an instant two-way live “chat” with NICB personnel,
  • The system allows citizens to report on crime without having to say a word, providing an unprecedented anywhere, anytime, silent, and anonymous approach to crime reporting.

“The American people now have a new and immediate way to report fraud,” said Joe Wehrle NICB’s president and chief executive officer. “We are pleased to bring this service to the nation and urge people to help us in our efforts to keep their insurance costs down by using this technology to report fraudulent activity and vehicle theft.”

TIP411 is a web-based text messaging system created by CitizenObserver of St. Paul, Minn., in February. It is now being used by law enforcement, schools, and other organizations in 30 states.

About the National Insurance Crime Bureau: headquartered in Des Plaines, Ill., the NICB is the nation’s leading not-for-profit organization exclusively dedicated to preventing, detecting and defeating insurance fraud and vehicle theft through information analysis, investigations, training, legislative advocacy, and public awareness. The NICB is supported by more than 1,000 property and casualty insurance companies and self-insured organizations. NICB member companies wrote nearly $343 billion in insurance premiums in 2008 or more than 82 percent of the nation’s property/casualty insurance. To learn more visit

OSI Criminal Division GUILTY Verdicts and Sentences click here to read more.

Invoices for Fraud Assessments

NOTE: The Office of Superintendent of Insurance (OSI) has switch all Fraud Assessment payments to be processed electronically through an ACH Credit or Wire.

ALL companies are required to make the Fraud Assessment Payments by ACH Credit or Wire. OSI will no longer accept checks and the information to set up the ACH Credit was emailed to the companies. When paying the Fraud Assessment Fee, a separate ACH Credit or Wire must be submitted and should NOT be combined with ANY OTHER FEES.

Click here to download 2021 Fraud assessment invoices.

Contact Criminal Divison
Mailing Address:

6200 Uptown Blvd. NE, Suite 130

Albuquerque, NM 87110

P: 1-877-807-4010

Stop Fraud

File an Insurance Fraud Report here!

Phone: 505-795-1755

Phone: 1-855-4ASK-OSI (1-855-427-5674)
1120 Paseo de Peralta, Suite 428
Santa Fe, NM 87501