Service of Process Instructions

If an Insurance Company is doing business in the state of New Mexico, Service of Process is done by the Office of Superintendent of Insurance who is the Registered Agent. If the company is not doing business in New Mexico you can send it to the Superintendent of Insurance for that company’s home state of domicile.

We do not process service of process to Agents, Agencies or Adjusters. You can serve them yourself.

Customers making payments to the OSI:

If you have an inquiry on a company doing business in New Mexico, please call Mary Velazquez at 505-827-4241or E-Mail at Mary.Velazquez@state.nm.us

List of Items

  • We need two (2) collated sets of copies of every document (summons, complaint, interrogatories etc.)

  • Summons and Subpoenas must read: TO: Name of Insurance Company>
    C/O Office of Superintendent of Insurance or
    C/O John G. Franchini, Superintendent of Insurance

  • The only time we need three copies is when there is a Subpoena or Subpoena Duces Tecum.

  • A check for $20 is to be made out to Office of Superintendent of Insurance for each case/matter submitted. We accept business and personal checks, and money orders. We do not accept CASH and we are NO longer part of the PRC.

  • self-addressed stamped envelope (letter size envelope and current Postage) to return your Certificate of Acceptance of Service which is one page.


  • Service of Process can be Mailed Regular Mail to:
    Office of Superintendent of Insurance
    Attn: Service of Process
    P.O.Box 1689
    Santa Fe, NM 87504-1689

Contact Information

Office of Superintendent of Insurance
Service of Process
P.O.Box 1689
Santa Fe, NM 87504-1689

Superintendent as process agent

Sections 59A-5-31 and 59A-5-32

Appointment of Superintendent as process agent. (1984)

Case Information Form

To access the SOP Case Information Form please click here

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